Privacy Policy

1. Overview

TibreOffice respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Solutions, visit our website, or interact with our services. We comply with applicable data protection laws, including the GDPR, CCPA, and other global privacy frameworks.

Please read this policy carefully. By using TibreOffice, you acknowledge that you understand and agree to the practices described herein. If you do not agree, please do not use our Services.

2. Information We Collect

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• Providing Services: To operate, maintain, and improve our Solutions, including document processing, synchronization, and collaboration features.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
• Security and Fraud Prevention: To detect, investigate, and prevent malicious activity, unauthorized access, or violations of our Terms.
• Product Improvement: To analyze usage patterns, fix bugs, and develop new features that enhance user experience.
• Communication: To send service announcements, security alerts, and responses to your requests (not marketing unless you opt in).
• Legal Compliance: To comply with applicable laws, regulations, or court orders.

We do not sell your personal data to third parties. We do not use your documents for advertising or marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our processing of your personal data is based on the following legal grounds:

• Contractual Necessity: Processing required to provide the Services you requested.
• Legitimate Interests: Improving our Solutions, securing our systems, and preventing fraud.
• Legal Obligations: Compliance with tax, anti-fraud, or regulatory requirements.
• Consent: For optional communications or non-essential cookies.

5. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: Trusted third parties who help us host data, process payments, analyze usage, or provide customer support. They are bound by confidentiality agreements and may only use data for specified purposes.
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: If required by law, subpoena, or court order, or to protect the rights, property, or safety of TibreOffice, our users, or the public.
• With Your Consent: Any other sharing with your explicit permission.

We do not share your documents with advertisers, data brokers, or marketing platforms under any circumstances.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will remove or anonymize your personal data within ninety (90) days, except for data we are legally obligated to retain.

Documents you store using our Solutions remain under your control. You may export, download, or permanently delete your files at any time. Deleted files may be retained in backup systems for a limited period before being fully erased.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal exceptions.
• Restriction: Request that we limit processing of your data.
• Portability: Request a machine-readable copy of your data to transfer to another provider.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at contact@tibreoffice.com. We will respond within thirty (30) days. You also have the right to lodge a complaint with your local data protection authority.

8. Security Measures

TibreOffice implements comprehensive security measures to protect your data, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256).
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls and authentication requirements for our internal systems.
• Employee training on data protection and privacy best practices.

While we strive to protect your information, no system is completely impenetrable. If we become aware of a security breach affecting your data, we will notify you and relevant authorities as required by law.

9. International Data Transfers

TibreOffice operates globally. Your information may be transferred to, stored, and processed in countries other than your own. We ensure that adequate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission or equivalent mechanisms under applicable law.

By using our Services, you consent to the transfer of your data to the United States and other jurisdictions where we maintain servers or subprocessors.

10. Children's Privacy

Our Services are not directed to individuals under the age of sixteen (16). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email, in-app notification, or a notice on our website. The "Last updated" date at the top indicates when the policy was last revised. Your continued use after changes constitutes acceptance of the updated policy.